Security & Privacy
Thank you for visiting HermanMatthews.com. We are committed to protecting your privacy.
Security
We use the latest encryption technology (Secure Sockets Layer, or SSL) to keep the personal information you provide to us secure. The information you provide to us when you place an order is encrypted (or coded) using a secure server for maximum security. This coding makes it nearly impossible for anyone to reach your information as it moves through our ordering system.
To check the security of your computer, look at the address bar of your browser window. If you see an unbroken key or a closed lock, then the encryption technology is active and the server is secure. You can also check by looking at the URL text of the website address; when you access a secure server, the initial characters of the site address will be “https”.
You should never give your credit card or personal information in an email; email messages are not secure.
Certain browsers will not permit communication through secure servers. If this is the case, you will not be able to place an order online and you will need to download a different browser.
What if you link to another site?
Our website may provide links to other sites. We are not responsible for these linked websites, their content or for the actions of the providers of such sites. You should review the privacy and security policies and terms of use of such sites.
Privacy
We are committed to protecting your privacy. We firmly believe that electronic security and privacy are necessary for the continued success of the Internet. In support of this, we only use the personal information that you provide to create a more personalized and entertaining experience for you, in accordance with the terms outlined below. The information you provide while using HermanMatthews.com will be used only to supply you with the service you request. For example, if you subscribe to our mailing list, we may use your email address to inform you of new features, products and offers on our website. We never post email addresses or phone numbers, and we don’t give out any information we gather on this website or sell it to third parties.
Kids and Parents
Children under 18 must get the permission of their parent(s) or legal guardian(s) before making purchases on this site.
What information do we collect?
When an order is placed on our Web site, we need to know your name, email address, mailing address, phone number, credit card number and credit card expiration date. This information is necessary for us to process and fill your order and to keep you informed of the status of your order. WE DO NOT STORE YOUR CREDIT CARD DETAILS.
How do we use the information?
When you place an order on our website, we will use your information to process and fill your order. We may send you an email to confirm or update you on your order. We may also need to contact you by regular mail, email or phone if we have any questions regarding your order.
We may also use information you provide to us to personalize your shopping experience by using your product interests and purchase information to recommend other products, services or promotions that we believe may interest you, including those of other companies. We may also notify you of functionality changes to the Web site.
In addition, in an effort to better service our customers and improve the shopping experience on our site, we may from time to time aggregate your information with information of other customers to help us analyze trends, purchasing patterns and preferences, and demographics.
How do we use “cookies”?
“Cookies” are small pieces of information stored by your browser on your computer’s hard drive. Cookies do not contain personally identifying information. Most web browsers are set up to accept cookies; you can usually change your browser settings to refuse cookies.
We use cookies to enhance your shopping experience at our site, to allow you to navigate quickly, and to keep track of items when you shop on-line. Cookies are not used on our site to store your account information; this information is stored securely on the site’s server. When you log in at the site with your username and password or make a purchase, we will assign you a secure session id. The server then passes your information to you through this secure session id. Also, we will use cookies to monitor and maintain information about your use of our site.
Contact Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with HermanMatthews.com, you can contact us, please send us an email.